10 Workflow Ideas for your Church’s Planning Center People App

Over the last 15 years, our church has grown from a few people in a living room to a thousand people a Sunday morning. As that’s happened, one question I keep coming back to is this:

How do you make a big church feel like a small church?

In a small church, personal touches are everywhere. The pastor greets each new guest; birthdays mean the entire congregation knows your favorite cake flavor; a new baby brings an avalanche of casseroles. But as church numbers swell, these lovely traditions become logistical challenges.

To manage this growth, we turned to Planning Center Online (PCO), particularly its People app and its workflows feature, to manage and enhance our church’s relational outreach.

Workflows can provide a streamline process for things that matter in a church. They can help manage everything from welcoming first-time visitors, to caring for those who are sick, to nurturing ongoing member relationships, and acknowledging donor generosity.

Today, I’m sharing ten workflow strategies that have dramatically improved how we manage our growing community at Arrowhead Church over the years. These ideas aren’t just for big churches; even smaller congregations will find them useful for keeping everyone connected and using these tools will…